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NPS score:
Likes: shipping time i guess
Improvements: size and pricing definitely.
it was alright. really overpriced for the size definitely wouldn’t buy again..
NPS score:
Likes: The picture was so clear
Improvements: N/a
The pillow is absolutely perfect! I was surprised and extremely satisfied with the quality of the print and fabric. It’s so soft as I can see the picture clearly. I’m looking forward to the next pillow I order!
NPS score:
Improvements: Customer service
I have purchased 2 pillows.
Order #1166 on 11/30. I received it on 12/18 and was very disappointed. I wrote to you and received no response. The pillow was much too shadowed. Since this was new to me I would think your company should have contacted me and explained that the picture I sent was not ideal. I could have sent a new one. I did reorder using a different picture. Because of the company indifference about my feeling I would not recommend using you again.
NPS score:
Likes: How the picture came out
I Order a pillow with the picture of my girlfriend dog & it came out perfect. She really loves her pillow.
NPS score:
Likes: Very easy to place the order and looks just like the pictures I sent.
Improvements: Not a thing!!
Love the pillows we ordered! Gave them as gifts to my daughter and sister and they were so surprised!!
NPS score:
Likes: The quality
Improvements: More communication back-and-forth from vendor and client so that if a picture is not going to be right now, so that we can replace it with a different one. There were a few of the pictures I were a little dark and I wish I would’ve known so I could’ve provided a better one
I ordered 12 face pillows and they all came
out super awesome!
Wanted my clients� wedding logo on a pillow that they could have a commemorative from their cancelled wedding and then rescheduled elopement. This pillow was PERFECT and my clients loved it, cried when they saw it. Great customer service, fast turnaround, impeccable product. Will be a return buyer. ??
The pillows are so adorable! I bought 3 as gifts for our parents with our daughter's face on it.
I�m so happy with my pillows! My brother is going to love having something to hug while he�s away from our family dogs
This pillow was so amazing and was pretty much the exact size of my little Yorkie!
My pillows came out so cute and perfect! Definitely will order from them again in the future. 10/10 would recommend.
This is so adorable & it�s so lifelike I wonder if my grand-dog will bark at it ! Very satisfied! Will definitely order from again
It was just as expected and Grammy was thrilled!! Perfect! Will order again for sure!
NPS score:
Likes: Quality of picture and shape for a little earred rabbit.
Picture quality excellent. Soft and cuddly.
Was given as a gift and much joy was shown
Love these pillows! They are big and fluffy. Pictures are great, the white boarder lets you see the full picture when it�s stuffed.
We lost our puppers in July and since then my kids have been a wreck missing her. I can�t wait to give them these perfect pillows for Christmas so they can always hug her neck whenever they want!
NPS score:
Prompt & friendly customer service. Pillows look great & are soft/comfortable to snuggle up with.
The pillow was exactly as expected! This is a gift for my mother who lives in another state. This is very high quality and looks absolutely perfect (If I can say so myself!)
