FAQ

Q. How long does it take to make a pillow?

We try to manufacture the pillows as quick as possible. Currently the average time is about 2-5 days to make before it's shipped out. However during times of large amounts of orders, this can take up to 2 weeks.

Q. How will my order ship?

We currently use multiple shipping carriers. If the order is shipping in the United States our primary carrier is USPS (United States Postal Service), however we sometimes use UPS and FedEx depending on the order size or quantities.

Q. What is your Returns and Exchange Policy?

Please visit our Returns and Exchanges Policy page for more information. You can view that policy via this link https://www.pillowfied.com/pages/returns-and-exchanges

Q. What are your payment options?

We currently accept multiple major credit/debit cards. VISA, Master Card, American Express, and others. We currently do not support PayPal, Google Pay or Apple Pay.
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