Currently, we're only shipping within the United States mainly via USPS. Some larger shipments may be shipped via UPS or FedEx. Large bulk orders may be shipped on a pallet on a contracted freight carrier.
We ship most orders by First Class or Priority shipping with USPS. On average the transit time is about 1-3 business days. Production time is generally within 1 week of purchase date if there are no delays.
We always recommend spot cleaning when possible. Should the pillow require a more extensive cleaning, the pillow can be washed with cold water -- DO NOT BLEACH. It may also be put in the dryer on a low heat setting. Although, we do recommend air drying if possible.
Due to the nature of the custom product. We start working on the editing process usually within 24hrs of order. As such, orders must be cancelled or changed within the first 24hrs. Some exceptions may apply.